Thursday 14 June 2018, 12.30pm

APA Group can advise that a repair crew of approximately 40 fitters visited more than 5,000 residences in the Gold Coast region last night affected by a loss of gas supply following a third-party damage incident at Coomera yesterday. This morning crews revisited almost 400 residences where access was not available.

Urgent works and planning to ensure that gas can be restored safely are continuing in consultation with regulatory authorities including the Department of Natural Resources, Mines and Energy. A staged process of reconnecting residents will commence early this afternoon and continue this evening and throughout tomorrow. A further update will be provided as the reconnection process commences.

 APA Group again apologises to affected customers for the inconvenience caused. Customers can also contact 1800 643 183 for further information. 

Dial Before You Dig:

Contractors and others undertaking excavation works are reminded that Dial Before You Dig is a free national community service designed to prevent damage and disruption to pipe and cable networks. Visit the Dial Before You Dig website at or call 1100 during business hours to lodge your request for plans.